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Financial Institution Contact List – COVID – 19 Update

From Friday 20th March 2020 many lenders are providing

  • Postponement of payments for up to 6 months on both home loans and business loans
  • Loan variations – around fees, charges and interest rates

It must be note that each lender has specific strategies in place, so we have compiled a list of all the major lenders we utilise and relevant website link and contact numbers for individuals seeking personal assistance/guidance.

Lender Website Phone Number
Adelaide Bank/Bendigo Bank https://www.adelaidebank.com.au/coronavirus-assistance/

 

1300 650 259
AMP Banking https://www.amp.com.au/support/COVID-19 Banking 13 30 30

Insurance and Super 13 12 67

ANZ https://www.anz.com.au/promo/covid-19/?pid=brd-hb-t-hp-03-20-ser-covid19

 

Personal 13 25 99

Business 1800 413 950

Bank of Melbourne https://www.bankofmelbourne.com.au/about/community-support/disaster-relief/covid-19?pid=iac:br:COVID_2003::hpg_a

 

13 22 66
Bluestone https://bluestone.com.au/covid-19/

 

13 25 83
Bank of Queensland https://www.boq.com.au/help-and-support/assistance Personal 1800 079 866

Business 1800 079 866

Credit Cards 1800 261 300

 

Capital Finance https://www.capitalfinance.com.au/defer-your-equipment-finance-payments 1800 642 626
CBA https://www.commbank.com.au/latest/coronavirus.html?ei=hp-ban-cvp-default-coronavirus Personal 13 22 24

Business 13 26 07

Hardship 1300 720 814

ChoiceLend https://www.choicelend.com.au/ 1300 144 554
Finstro https://www.finstro.com.au/ 1800 693 467

02 9056 9757

GetCapital Business Loans https://www.getcapital.com.au/ 1300 249 649
Heritage Bank https://www.heritage.com.au/about/news/2020/heritage-responds-to-covid19-situation 13 14 22
ING https://www.ing.com.au/help-and-support/coronavirus-covid-19.html?pid=vis:hph1:def:covid19 Hardship 1300 349 166
Liberty https://www.liberty.com.au/about-us/covid-19-update 13 11 33
Macquarie Bank https://www.macquarie.com/au/personal/coronavirus Personal 1300 363 330

Credit Cards 1800 674 922

Business 1800 620 673

Leasing 1300 368 908

Metro https://metrofin.com.au/ 1300 362 627
Moula https://moula.com.au/covid-19 1300 885 893
My State https://www.mystate.com.au/about-us/our-company/latest-news/details/articleid/313/coronavirus-covid-19-update 13 80 01
NAB https://www.nab.com.au/personal/customer-support/covid19-help?own_cid=MH20012 Personal 13 22 65

Business 13 10 12

Pepper https://www.pepper.com.au/covid19 1800 356 383
Prospa https://www.prospa.com/ 1300 882 867
St George https://www.stgeorge.com.au/about/sustainability-and-community/disaster-relief/covid-19?pid=iac:br:COVID_2003::hpg_a Personal 13 33 30

Business 13 38 00

 

Suncorp https://www.suncorp.com.au/banking/covid19-information.html Personal 13 11 55

Business 1800 225 223

Westpac https://www.westpac.com.au/help/disaster-relief/coronavirus/?pid=iwg:sc:COVID-&ttid=DCV_1947-TG-WBC-C-NA-CM-P: Personal 13 20 32

Business 13 21 42

 

Make it happen

The staff at MAKE Finance Group are experienced and dedicated to providing our clients with exceptional levels of advice and service.

As a full service finance broker, we can save you time and stress as we negotiate with Banks and Financiers on your behalf. Whether it is asset or equipment finance, business finance and advice or even a home loan, we will go to the market on your behalf and find the best possible deal available.

Let us worry about the financials, as we make it happen for you.

Why Partner with Us?

The staff at MAKE Finance Group are experienced and dedicated to providing our clients with exceptional levels of advice and service.

MAKE Finance Group holds sought after commercial lending accreditations and access to a substantial panel of lenders for both Equipment and Business Finance.

As a finance broker MAKE Finance Group saves you time and stress as we negotiate with Banks and Financiers on your behalf. This allows you to keep focused on your business while we do the finance work.

This ensures you receive the best offers with the objective of saving money and increasing profitability.

Testimonials

Here is what a couple of our clients have said about MAKE Finance Group.
  • Geoff at MAKE Finance Group made the process of purchasing an investment property a seamless process. Thanks for your patience Geoff. I would highly recommend Geoff and his team at MAKE for all your finance needs. Cathy, Warrnambool

  • Geoff and the team at MAKE Finance were unbelievably helpful when we needed to refinance our business loan. After a stressful and confusing ordeal with our existing lender, Geoff made re-financing so easy, and it tool very little work from our end to sort everything out. We are so happy with everything sorted and not having to worry about our finance arrangements. We would encourage anyone with any financing needs to go and see Geoff and the team at MAKE Finance, thanks Geoff! Philip and Jenni, Holbrook

  • Thank you to the team at MAKE Finance Group, for helping me purchase my first truck. I cannot thank them enough as they went above and beyond all my expectations and made the whole process easy and stress free, I would highly recommend them to anyone. Rob, Canberra

  • Applying for a business loan (direct through a Bank) was becoming a stressful and difficult task for us as everything had to be discussed over the phone followed by numerous paperwork. Geoff at MAKE Finance Group was our savior. Your personalised service made the application for our business loan & business vehicle loan so easy. We now operate a very successful business & we could not have done this without you. We love your work! Lloyd & Kristy Franchisee of Jim’s Mowing Wodonga East

  • “MAKE Finance Group were an absolute pleasure to deal with. Right from the very beginning, even when we were just asking questions as to how home loans work and how much we could afford, they made the process incredibly easy and put everything into terms that we could understand. There’s a lot involved with buying your first home, but it felt effortless with the superb help from both Jess & Geoff. MAKE Finance Group definitely come highly recommend from us – thanks guys!” Sophie & Zach, Albury

  • “Buying a new car was a big deal for me as I had a very strong love for my only car of 10 years.  I approached MAKE Finance Group to help me source a loan for my new car, and they made me feel 100% positive about making the change, as the process that they followed to obtain the loan was flawless. They came to me which I hugely appreciated, everything was in order and all follow ups and questions were answered without hesitation. I cannot recommend them enough for their professional and friendly service.” Stephanie, Albury

Bank SA

Bank SA

Bank of Melbourne

Bank of Melbourne

Choice Lend

Choice Lend

Liberty

Liberty

NAB

NAB

St. George

St. George

ANZ

ANZ

Citibank

Citibank

Westpac

Westpac

Heritage Bank

Heritage Bank

ING

ING

Me

Me

Suncorp

Suncorp

Metro Finance

Metro Finance

Bankwest

Bankwest

AMP

AMP

Commonwealth Bank

Commonwealth Bank